Our ESG Commitment
Alliance Cleaning Limited places Environmental, Social, and Governance (ESG) principles at the heart of how we operate. For over 28 years, we’ve built our reputation on doing things properly: respecting people, caring for places, and running our business with integrity. Our ESG commitment isn’t a bolt-on. It’s woven into our daily operations and shapes how we build long-term partnerships with our clients.
We hold ISO 9001, ISO 14001, and ISO 45001 certifications, providing independent verification of our quality, environmental, and safety management systems.
What Does ESG Mean for Commercial Cleaning?
ESG stands for Environmental, Social, and Governance.
It’s a framework organisations use to measure and demonstrate their commitment to sustainable and ethical business practices. For facilities managers and procurement teams, ESG credentials have become an important factor when selecting suppliers and contractors.
Your cleaning partner directly affects your own ESG position. The products used in your building, how cleaning staff are treated, and the governance standards of your suppliers all contribute to your organisation’s overall ESG profile.
Many businesses now require their contractors to demonstrate strong ESG credentials before awarding contracts.
When you partner with a cleaning company that takes ESG seriously, you gain an ally in meeting your own sustainability and compliance targets.
"What matters most is that our environmental and social commitments translate into real actions on site. Our staff understand why we use the products we do and how their work contributes to a client's sustainability goals. When staff see the connection between their daily tasks and bigger outcomes, the quality of work improves. That's ESG in practice."
Danny Bishop, CEO
Our Environmental Responsibility
We’re committed to reducing the environmental impact of our operations through practical, achievable measures. Rather than making grand promises, we focus on the actions we can take today while continuously looking for ways to improve.
Sustainable Products and Methods
Our approach to product selection prioritises effectiveness alongside environmental responsibility. We use eco-friendly, biodegradable cleaning products that meet COSHH regulations while minimising harm to the environment.
Microfibre technology reduces water consumption and the need for chemical cleaning agents, and our equipment is selected for energy efficiency as well as performance.
We work with suppliers who share our sustainability values, favouring UK-based manufacturers where possible to reduce transport emissions.
Reducing Waste and Improving Efficiency
Every process we implement is reviewed for efficiency and environmental impact.
We look for opportunities to reduce waste, whether that’s through concentrated products that require less packaging, refillable systems, or better scheduling to minimise unnecessary journeys.
Our ISO 14001:2015 certification for environmental management demonstrates our systematic approach to identifying and reducing our environmental footprint. We support clients working towards their own Net Zero targets by providing documented evidence of our environmental practices.
Our Social Responsibility
Our people are the foundation of everything we deliver.
A clean building starts with a motivated, well-trained, and fairly treated workforce. We’ve believed this since 1998, and it remains central to how we operate as a family-run business.
Investing in Our People
The cleaning industry has a reputation for high turnover and minimal investment in staff. We’ve always taken a different approach. Our Alliance Pathway™ training programme provides structured development opportunities that go beyond basic cleaning skills. Staff learn business administration, financial literacy, customer service, health and safety compliance, and leadership skills.
We offer careers rather than just jobs.
Our BICSc-trained operatives receive ongoing development, and many of our supervisors and managers started as cleaning operatives. We maintain safe working conditions and fair employment practices, with ISO 45001:2018 certification providing third-party verification of our occupational health and safety management.
Managing TUPE Transfers with Care
When contracts change hands, the people doing the work often feel the most uncertainty. We manage TUPE transfers with transparency and clear communication, making sure affected staff understand what’s happening and what it means for them. Our approach protects employee rights and helps maintain service continuity during transitions.
Supporting Our Communities
Through our Alliance Giving Back initiative, we actively engage with local communities and charitable causes. In 2025, we pledged 650 volunteer hours to support projects ranging from environmental sustainability to community welfare. We also provide complimentary cleaning services to worthy causes and participate in charitable fundraising throughout the year.
Governance and Ethics
Our management structures are clear and accountable. Contract managers look after fewer sites than the industry average, which means greater attention to detail, stronger client relationships, and real accountability for outcomes.
When something needs addressing, you’ll speak to someone who knows your site and has the authority to act.
We operate with documented health and safety systems, maintain full regulatory compliance, and hold ISO 9001:2015 certification for quality management. Our client portal provides 360-degree visibility of your contract, including real-time data, reports, and audit results.
Transparency isn’t just a value statement for us; it’s built into our systems.
Ethical conduct guides our decision-making and our relationships with clients, employees, and partners. We say what we’ll do, and we do what we say.
How We Support Your ESG Goals
Partnering with Alliance Cleaning helps to strengthen your own ESG position.
Our documented processes, third-party certifications, and transparent reporting provide the evidence you need for audits, procurement assessments, and sustainability reports.
Our ISO certifications (9001, 14001, and 45001) offer independent verification that meets most procurement requirements.
Regular quality assurance audits generate measurable data you can reference in your own reporting. We also provide free slip, water, and air testing to help you monitor workplace safety metrics.
By choosing a cleaning partner with genuine ESG credentials, you’re not just outsourcing a service. You’re aligning your supply chain with your organisation’s values and compliance requirements.
Our Ongoing Journey
We recognise that ESG is an evolving commitment, not a box to tick once and forget. As Alliance Cleaning continues to grow, we remain focused on continuous improvement, greater transparency, and aligning our approach with best practice and client expectations.
Standards change. Regulations develop. Client requirements evolve.
We stay informed, adapt our practices, and regularly review our supplier relationships and operational processes. Our goal is straightforward: to be a partner you can trust to do the right thing, today and in the years ahead.
Get in Touch
If ESG credentials matter to your organisation, we’d welcome the chance to discuss how Alliance Cleaning can support your goals. Contact us on 01992 700073 or email sales@alliance-cleaning.co.uk to arrange a conversation about your requirements.
Frequently Asked Questions
What does ESG stand for?
ESG stands for Environmental, Social, and Governance. It’s a framework that organisations use to measure and demonstrate their commitment to sustainable and ethical business practices. Environmental covers how a company manages its impact on the natural world. Social addresses how it treats employees, suppliers, and communities. Governance relates to leadership, ethics, and accountability. Strong ESG practices help businesses meet regulatory requirements, win contracts, and build trust with clients and employees.
What ISO certifications does Alliance Cleaning hold?
Alliance Cleaning holds three ISO certifications: ISO 9001:2015 for quality management systems, ISO 14001:2015 for environmental management, and ISO 45001:2018 for occupational health and safety. These certifications are independently audited and demonstrate our systematic approach to delivering consistent service, managing environmental impact, and protecting staff welfare.
How does Alliance Cleaning reduce its environmental impact?
We reduce environmental impact through practical measures across our operations. We select eco-friendly, biodegradable cleaning products that meet COSHH regulations. We use microfibre technology to reduce water and chemical consumption. We work with sustainability-focused suppliers, prioritising UK manufacturers to reduce transport emissions. Our ISO 14001 certification requires us to continuously identify and address environmental aspects of our work.
What sustainable cleaning products does Alliance Cleaning use?
We use biodegradable, non-toxic cleaning products that are effective while minimising environmental harm. Our product selection prioritises formulations that meet COSHH safety regulations and carry recognised environmental certifications. We also use microfibre cloths and equipment that reduce reliance on chemical agents. Where appropriate, we can work with clients to specify particular products that align with their own environmental policies.
How do you support employee wellbeing?
Employee wellbeing is supported through fair employment practices, safe working conditions, and genuine development opportunities. Our ISO 45001 certification verifies our health and safety management. Staff receive proper training, appropriate protective equipment, and clear communication about their roles. We offer the Alliance Pathway™ programme for career development and maintain competitive employment terms.
What is the Alliance Pathway™?
The Alliance Pathway™ is our structured training and development programme. It covers business administration, financial literacy, customer service, health and safety compliance, marketing, and leadership skills. The programme is designed for anyone looking to build confidence, improve employability, or progress within our company. Many of our supervisors and managers started as cleaning operatives and developed through this pathway. It reflects our belief that investing in people creates better outcomes for everyone.
How do you handle TUPE transfers?
We manage TUPE transfers with transparency and care. When staff transfer to Alliance from another employer, we communicate clearly about what the change means for them, protect their existing terms and conditions as required by law, and provide proper induction into our ways of working. We understand that contract changes can be unsettling, so we prioritise clear information and accessible management throughout the process.
What community initiatives do you support?
Through our Alliance Giving Back initiative, we support local communities and charitable causes. In 2025, we pledged 650 volunteer hours across environmental sustainability projects and community welfare programmes. We also provide complimentary cleaning services to worthy causes and participate in charitable fundraising. Our social responsibility extends beyond how we treat our own staff to how we contribute to the communities where we work.
How can partnering with Alliance Cleaning help our own ESG goals?
Your cleaning partner directly affects your ESG position. Alliance’s ISO certifications provide independent verification for your supply chain audits. Our documented processes and transparent reporting generate evidence you can use in sustainability reports and procurement assessments. We provide free slip, water, and air testing to support workplace safety metrics. By choosing a cleaning partner with genuine ESG credentials, you strengthen your own compliance and reporting position.
Does Alliance Cleaning provide ESG-related reporting?
Yes. Our client portal provides 360-degree visibility of your contract, including quality audit results, compliance documentation, and service data. We can provide evidence of our ISO certifications, training records, and environmental management practices for your procurement assessments and sustainability reporting. Our contract managers can discuss specific reporting requirements during the setup of your contract.
Can’t find what you’re looking for?
Call 01992 700073 or email sales@alliance-cleaning.co.uk